Has EDF a English help line?
I Know this is a stereotypical English question but does any one know if edf has an English speaking phone service like French telecom has and if so their number.
The problem I am having is my electric keeps tripping out and my electrician has stated it is a fault with the edf trip switch on their supply coming in to the house .. I have all new electrics with a 15KW tempo supply . It only trips out when the kettle is switched on (sometimes) when the oven is already on. I have borrowed another kettle to discount that . I have used other sockets around the house on other circuits. The strange thing is it never blew the fuse when I had fuses but took out the edf supply and now I have replaced the fuses for circuit breakers it doesn't even trip the used circuit breaker but persists in still tripping out the main switch on the edf supply board.
So I need to call in edf to see if they can replace it.
If there is no English help line I will have to pop down to my local edf office in Argenton on my return I can do face to face problem solving in my limited French but for some reason over the phone it seems harder to get that feeling that I have been understood.